Settling in Abbotsford

Now that you’ve arrived in Canada and have found a place to stay, you may be wondering what your next steps are. This section will cover where to access some necessities once you’ve settled, such as Wi-Fi, cell phone plans, bank accounts, groceries, bus passes, and household items.

The STEP Team has put together a map database of the local grocers, pharmacies, shopping centres, thrift stores, leisure activities, and more.

Download Local Amenities Map Here

Additionally, the STEP team has created a helpful guide to help you learn some Canadian lingo. Don't let words like "toque" and "timmies" send you into a spiral of confusion, study up using the guide below:

Canadian Lingo

Please note, we do not endorse any specific companies listed or mentioned on this map or within the webpage below.

General Resources

For emergencies, call 911

For police assistance in non-emergencies

Non-emergency line: 604-859-5225

Or report a crime online

Service Canada

Abbotsford Service Canada Centre

Community Resources

call or text 211, or visit for a full list of community resources



If electricity (called “hydro”) is not included in your rent, you can create an account and set up payments below:

BC Hydro

Wi-Fi and Cell Phone Plans

There are many providers to choose from when picking either your cell phone plan or Wi-Fi plan. To determine which ones fit your needs, complete this quiz:

PlanHub Quiz

Be sure to check your prospective cell phone plan’s coverage map to ensure all your regular areas of travel are covered.


Most often, if there are any water utility charges, they are included in rent. Some newer buildings require tenants to pay their own water utility bill. Students should receive instructions for setting up their account with the water utility company servicing the building when moving in.


See the following article for tips on banking as a new student in Canada:

Moving2Canada: Student Bank Accounts

There are several banks to choose from in Abbotsford. Choose the one with a plan that works for your needs. Check that there is a branch close by for convenience.







Envision Financial


Bus passes

Your UFV U-Pass covers travel between Abbotsford, Mission, and Chilliwack:


For regular travel west of Abbotsford (Langley, Surrey, Delta, Richmond, Maple Ridge, Pitt Meadows, Coquitlam, Burnaby, Vancouver, North Vancouver, West Vancouver), you may want to purchase a Compass Card:

Compass Card


Abbotsford Mission Taxi

Yellow Top Taxi

Central Valley Taxi

Many students choose to use Uber or Lyft instead of taxis – you can download their apps on your phone:


Food Banks

Below are some local services that offer free or discounted food. Food banks offer free or discounted groceries to those unable to afford their own. Prepared meals are pre-cooked meals that are served at certain times, free of charge, for those who need them.

UFV Food Bank

Archway Food Bank


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