International

Records and official letters

You may need a letter from us at any time before, during, or after your time at UFV. These letters are just to confirm details from our records about you. You might require them for various purposes such as employment, travel, further education, or others.

Please note that it takes 7 to 10 business days to process your request.

Requesting records and letters

The kinds of letters you might need include:

  • Study permit renewal letters
  • Bank letters
  • Military letters

Keep your information up to date.

To provide you with any letters, we need to have your current Canadian address and emergency contact information.

You must:

  1. Advise UFV and Immigration, Refugees and Citizenship Canada (IRCC) of your current Canadian mailing address. UFV and IRCC need the information so we can do things like process your study permit.
  2. Provide contact information for at least one person who lives in Canada. You can add more than one emergency contact, plus information for contacts outside of Canada. We will only use this information if we have concerns about your safety and/or health.

How to update your information

Update your Canadian mailing address

To update your Canadian mailing address:

  1. Log in to your myUFV account.
  2. On the left side under myUFV Record Services select Personal Information.
  3. Select Update Addresses and Phones – Personal and Emergency contact.
  4. Then, hover over the Current click to change your information.
  5. Take 3-5 minutes to fill in all the required fields, then click Submit.
  6. Use the navigation pane from the above page to return to Personal Information.
  7. Finally, verify by selecting View Addresses and Phones – Personal and Emergency Contact under Personal Information.

Update your emergency contact(s)

  1. Log in to your myUFV account.
  2. On your left side under myUFV Record Services, select Personal Information.
  3. Then select Update Emergency Contacts.
  4. Please provide information for a Canadian contact. Please select New Contact to add new information. Make sure the order number is 1.
  5. Take 3-5 minutes to fill all the required fields, then click Submit Changes.
  6. Repeat steps 4 and 5 for a contact in your home country. Please make sure the order number is 2.
  7. Use the navigation pane from the above page to return to Personal Information.
  8. Finally, verify by selecting View Emergency Contacts under Personal Information.

Related resources

Coming to Canada during the pandemic

Download the iCent app for iOS

Download the iCent for Android

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